Questions, answered.

Airlines distribute a share of their premium seats through accredited wholesale and agency channels at negotiated, unpublished rates. These fares are legitimate, but they never appear on public booking sites. We search them — along with smarter routings — for every request.

Yes. Every ticket is issued by the airline, with an airline confirmation number you can look up and manage directly on the airline's website or app.

Most of our fares earn miles and status credit with the operating airline or its partners. Earning varies by fare, so your quote will tell you exactly what yours earns before you commit.

The fares shown are illustrative examples. Prices change daily with dates, routing and availability, so we always quote your exact itinerary.

Send a request through our contact form. A fare specialist replies with a private quote. Once you approve the itinerary and price, we send secure payment instructions and issue your ticket — there is no online checkout.

Usually within 2 hours during concierge hours (7 days, 8am – 10pm ET). Requests sent overnight are answered first thing the next morning.

Your quote is the full price — taxes, fees and our service included. Nothing is charged until you approve it.

Yes. Tell us the full itinerary in the notes field of the request form and we'll price it as a whole — multi-city trips often unlock better fares.

In most cases, yes. Once ticketed, you can select seats directly with the airline, or let us do it for you.

It depends on the fare rules, which are always listed in your quote. Many premium fares allow changes for a fee; we'll handle any change for you.

We can ticket 40+ airlines, including Qatar Airways, Emirates, Singapore Airlines, British Airways, Etihad, United, Delta, Lufthansa, Cathay Pacific, Japan Airlines, Air France and Turkish Airlines.